October 3, 2023


Technology Room

Kik Video Chat Not Working [Here’s Why & The Fix] 2023

7 min read

Kik is among the many hottest instantaneous massaging platforms for cell gadgets.

It’s often used for sending messages to mates. Customers may also video chat with family and friends and ship footage, GIFs, and audio information.

On Kik, you possibly can join with folks in varied methods. One is to browse and grow to be a member of group chats.

Kik Video Chat Not Working

The opposite is thru easy messaging or video messages. Kik not too long ago launched a brand new function referred to as video chat, which could malfunction at instances.

On this article, I’ll present you what to do when this occurs.


Why Kik Video Chat Not Working and the Repair

There are quite a few causes for the “Kik Video Chat not working” situation.

This consists of poor web connection, extreme app cache and out of date app model.

On this part, I shall be explaining the rationale for this and the fixes you possibly can attempt to get the Kik video chat functioning correctly.

With out additional ado, right here’s why Kik video chat shouldn’t be working:


Web Connection Points

Like different social media apps in your smartphone, it’s important to guarantee a seamless web connection to ship messages or video chats with different customers.

You may both use your WiFi community or cell knowledge in your smartphone.

Make sure that you examine the power of your web connection in your smartphone by using a wholly completely different app that requires web, comparable to Netflix or YouTube.

If it doesn’t work correctly as a consequence of your system being offline, then your web connection is the supply of the issue.

You may repair this drawback by disconnecting your telephone from the web after which reconnecting it.

If this doesn’t rectify the problem fully, you possibly can reset your wi-fi router and switch it on once more after a couple of minutes to see in the event you can hook up with the web.

After attempting these steps and the problem persists, it’s probably that your web supplier is briefly inactive in your area.

That is completely regular and occurs often.

You may test for service disruptions in your neighborhood with instruments like Downdetector.

You’ll get real-time details about the standing of your community connection.

If there’s a disruption, the time it can take for the web connection to be restored varies.

It’d take a couple of hours or a couple of days.


Replace App

Moreover your web connection, points with the Kik app might have induced the video function to malfunction.

That is all the time the case if the present model of your app is outdated.

When this occurs, it’s important to set up a brand new replace for it to work correctly.


For iOS gadgets

  • Start by opening the Apple App Store and choosing your profile photograph.
  • Then faucet the acquisition choice to entry a listing of put in apps in your cell system.
  • Find the Kik app icon and choose the “Replace” choice subsequent to it.

The method of downloading a brand new replace will start.


For Android Machine

The method of putting in a brand new replace is kind of comparable for Android gadgets.

  • All it’s important to do is entry the Google Play Store and choose your profile thumbnail beside the search bar.
  • Faucet “Handle app & Units.”
  • Then choose the replace out there choice to entry the checklist of apps that want an replace in your telephone.


  • Navigate to the search bar. Kind in “Kik app” and faucet enter.
  • You must see the app web page.
  • Choose the “Replace” button.


Restart App

If in case you have put in a brand new replace and the problem persists, you will have to strive restarting the app.

This ought to be sufficient to get the Kik video chat working correctly.


iOS customers

  • Navigate to the Settings app. Faucet Basic after which choose Background App Refresh.
  • This may allow you to entry a listing of apps actively working within the background even once they aren’t at the moment open.
  • Subsequent, find the Kik app after which toggle off background exercise. Make sure that the inexperienced swap is turned gray.
  • After you have accomplished this, attempt to launch the Kik app as soon as extra.


For Android customers:

  • Navigate to Settings after which faucet Apps.
  • Subsequent, find the Kik app. Then faucet the “Power cease” button, which is within the decrease part of your telephone.
  • After you have accomplished this, launch the app.


Reinstall App

One other efficient repair to rectify the “Kik Video Chat not working” situation is to reinstall the app.

This entails uninstalling the Kik app and putting in it as soon as once more in your smartphone.

After this, you possibly can proceed utilizing the app.


For iOS gadgets.

  • To begin, press and maintain the Kik app on your property display.
  • After you have achieved this, after a couple of seconds, you will note a menu choice. ‘
  • Faucet the “Take away app” choice, and the app shall be deleted out of your telephone instantly.
  • As soon as that is accomplished, one other menu choice shall be displayed.
  • Then faucet the “Delete App” choice to finalize the method of uninstalling the app out of your smartphone.
  • Subsequent, it’s important to entry the App Retailer and faucet the profile photograph – choose bought after which set up a brand new replace from there.


For Android customers

  • Now, press and maintain the Kik app icon and the menu choice will pop up.
  • Faucet the “Uninstall” choice.
  • Choose “OK” to verify the uninstallation.
  • After you have accomplished it, entry the Google Play Retailer and find the “Set up” button to re-install the Kik app in your smartphone.


Get in Contact with Buyer Help

If the problem persists regardless of attempting out all of the fixes, you will get in contact with Kik’s buyer assist to help in rectifying the issue.

You can begin by accessing https://kikhelpcenter.zendesk.com/hc/en-us to take a look at useful assets. You will note some helpful data there.

Subsequent, contact Kik’s official buyer assist through e-mail.

Ship a message to [email protected] and clarify the character of your drawback.


Kik Video Chat Not Working FAQs


How do I rectify my Kik error?

Listed below are 9 methods to rectify Kik app malfunction on a cell system:

  • Guarantee your web connection is dependable.
  • Restart the Kik app.
  • Change your web from Wi-Fi to cell knowledge.
  • Reset your cell system.
  • Toggle off airplane mode.
  • Clear the app cache.
  • Replace your cell system OS.
  • Set up the most recent model of the Kik App.


Does Kik require VPN?

Sure, in the event you reside in a spot the place KIK is banned or restricted, you will have to make use of a VPN to entry the platform.


What sort of conduct is banned on Kik?

Kik will ban your account in the event you threaten, harass or verbally abuse different customers.

It’s towards their neighborhood requirements to submit offensive, abusive content material or incite bigotry or hatred in direction of any race, particular person or establishment.

All customers are inspired to respect everybody no matter ethnicity, gender, sexual orientation and social standing.


Do you require a SIM card to make use of Kik?

No. Kik shouldn’t be linked to your cell quantity, so you possibly can simply entry it on applied sciences like iPad with out requiring a SIM card.


How do I set up a brand new Kik replace on an Android system?

  • Entry the Google Play Retailer.
  • Navigate to the search bar and enter “Kik Messenger.”
  • Faucet “Replace” to put in any new updates.


Can the police observe my Kik account?

Sure, it’s doable for the police to trace your actions through the Kik app.

Nonetheless, they are going to want authorization by means of a court docket order or warrant to analyze your conduct within the app.


Why is my Kik account banned?

The rationale your Kik account is completely restricted is as a result of your account has breached its neighborhood requirements.

Additionally, in the event you breach their phrases of service, your account might be canceled or suspended with out discover.


Does Kik require an web connection to work?

Sure. Kik is a social software that requires an web connection to work.

So long as your system is on-line, you possibly can ship and obtain messages in addition to place calls to different customers.

The app has cross-platform assist and might be accessed on iOS, Android, Home windows and Blackberry gadgets.


Does Kik require my actual telephone quantity?

In contrast to different social apps, Kik doesn’t require a number of contact particulars to maintain you linked to others.

You gained’t be required to disclose your telephone quantity.


Can I enroll on Kik with out a cell quantity?

Kik can be utilized for greater than merely sending messages. It’s one of the simplest ways to contact mates, keep up to date and have enjoyable.

You aren’t required to offer your telephone quantity throughout sign-up.

Simply select a username.

This shall be your identification within the particular person chats and group part.


What apps are just like Kik?

Fb Messenger, Telegram, Viber, WhatsApp, WeChat, Google Hangouts, Tango and Snapchat.




There are quite a few causes of things which will restrict Kik video chat from working in your smartphone.

As an example, your web connection could also be sluggish, so it is going to be useful to change to a quicker one.

Additionally an outdated app may also be the supply of the problem.

In that case, a easy app replace will get your Kik video chat working once more.


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